From fe0a20969344fe3e90ddb1e8b6ae18e1d6335e42 Mon Sep 17 00:00:00 2001
From: christiangoeschel <cgoesc2@wgu.edu>
Date: Fri, 21 Feb 2025 00:25:22 -0500
Subject: [PATCH] fix: Update OVH IT Helpdesk Technician experience list item

---
 resume.tex | 31 +++++++++++--------------------
 1 file changed, 11 insertions(+), 20 deletions(-)

diff --git a/resume.tex b/resume.tex
index bbd5d26..9f82df2 100644
--- a/resume.tex
+++ b/resume.tex
@@ -45,9 +45,9 @@
 
 %-------------------------
 % Custom commands
-\newcommand{\resumeItem}[2]{
+\newcommand{\resumeItem}[1]{
   \item\small{
-    \textbf{#1}{: #2 \vspace{-2pt}}
+    {#1 \vspace{-2pt}}
   }
 }
 
@@ -85,7 +85,7 @@
 \section{Education}
   \resumeSubHeadingListStart
     \resumeSubheading
-      {Western Governors University}{Salt Lake City, UT}
+      {Western Governors University}{Salt Lake City, UT, USA}
       {Bachelor of Science in Software Engineering}{Aug. 2022 -- Aug. 2026}
   \resumeSubHeadingListEnd
 
@@ -98,26 +98,17 @@
       {OVHcloud}{Montreal, QC, Canada}
       {IT Helpdesk Technician}{Apr 2024 - Present}
       \resumeItemListStart
-        \resumeItem{Configuration Management}
-            {Maintain and monitor the configuration state of \textbf{over 3000} GNU/Linux, Windows and macOS workstations, to ensure that the latest security patches, networking profiles, application settings and other configurations are continuously applied.}
-          \break
-        \resumeItem{Scripting and programming}
-            {Developed command line tools, system daemons and helper scripts for GNU/Linux workstations to streamline administrative tasks, provide tools for users and fix bugs. Version control was done with Git, the programming languages used were Bash and Python and the contionous deployment via Puppet.}
-        \break
-        \resumeItem{IT equipment installation}
-            { IT equipment of various kinds, e.g. }
-        \resumeItem{Community management}{}
+        \resumeItem{Rewrote a security tool that authorizes a remote SSH connection to GNU/Linux user workstations which is used on more than 250 machines. This resulted in enhanced security, performance, compatibility across various desktop environments/window servers and overall maintainability. }
+        \resumeItem{Successfully implemented a CI/CD pipeline on the Puppet control repository used for the configuration management of GNU/Linux workstations. Workflows part of the pipeline include tasks like linting, changelog generations, automatic SemVer tagging, package builds deployed on JFrog artifactory. }
         \break
         \break
-            \textbf{Technologies used}{: Puppet, Bash, Git, Ubuntu GNU/Linux, PowerShell, JAMF, Cisco, O365}
+            \textbf{Technologies used}{: Puppet, Bash, Git, Ubuntu GNU/Linux, JFrog, BitBucket, JAMF, Cisco, O365}
       \resumeItemListEnd
-
+      
     \resumeSubheading
-      {Lucena Research}{Atlanta, GA}
-      {Data Scientist}{Summer 2012 and 2013}
+      {OVHcloud}{Montreal, QC, Canada}
+      {Cloud Customer Representative}{Aug 2022 - Apr 2024}
       \resumeItemListStart
-        \resumeItem{Portfolio Management}
-          {Created models for portfolio hedging,  portfolio optimization and price forecasting. Also creating a strategy backtesting engine used for simulating and backtesting strategies.}
         \resumeItem{QuantDesk}
           {Python backend for a web application used by hedge fund managers for portfolio management.}
       \resumeItemListEnd
@@ -140,10 +131,10 @@
 
 %
 %--------PROGRAMMING SKILLS------------
-\section{Programming Skills}
+\section{Technical Skills}
  \resumeSubHeadingListStart
    \item{
-     \textbf{Languages}{: Bash, Golang, Python, C, JavaScript, SQL, Java}
+     \textbf{Programming Languages}{: Bash, Golang, Python, C, JavaScript, SQL, Java}
    }
    \item{
      \textbf{Technologies}{: GNU/Linux, AWS, Puppet, Grafana, Prometheus, Docker}